GoToAssist Express is a Web-based remote support tool for individuals that has some really great features. Features that are currently in the product are:
One-Way Screensharing - This will enable you to remotely view your customer’s computer
Shared Keyboard and Mouse Control - This enables you to remotely control your customer’s computer
File Transfer - Works in both directions (From customer to you and from you to your customer)
Multiple Platform Support - Currently you can control computers running XP, Vista, and Mac OS X
More features are coming soon and will posted on the blog, so keep checking back!
If you would like to comment on this post, please log in to the Beta Forum at forums.gotoassist.com.
