Hi everyone, we’ve received a few calls about the email we sent this morning so I wanted to clarify your questions, alleviate your concerns, and make a correction.
Here what is happening:
- The GoToAssist Express beta is ending in 2 days, on Feb 11th.
- The email we sent today was simply a notice to you about the beta ending on Feb 11th — we promised to give you notice so you would not be surprised when the beta ends. This email is that notice.
- You do not have to purchase the product in the next two days – in fact, this isn’t possible yet.
- Once the beta ends on Feb 11th you will be able to purchase GoToAssist Express v1.0 with your credit card.
- There will not be a disruption of service; you can immediate sign up for a 1.0 account.
- If you have unattended machines or data in the reports section, your machines and data will be migrated over to your 1.0 account.
- As long as you use your beta email address, you will automatically receive the 30% discount.
- Your beta discount will be available to you for 60 days after we launch and you can purchase at any time during those 60 days to get your discount.
- Or you can purchase after 60 days at the full price.
- Another email will be sent Wed morning on Feb 11th with purchasing instructions but you can also check back here for the latest info.
FAQ Link
You can read the correct FAQs on the GoToAssist Express Web site here: GoToAssist Express FAQs.
Thank you all for your participation, we apologize if there was any confusion.
If you would like to comment on this post, please log in to your account on the beta Web site and click the link for the forum to log in to the Beta Forum.
Tags: Beta, beta ending, email
