Remote Support by GoToAssist

Congratulations everyone! We’ve launched GoToAssist Express 1.0!

Now you all should know I’m in marketing and I couldn’t resist developing a special ‘virtual’ launch video with Chris Pirillo to celebrate. Take a look:

Purchasing Information

By now, you should have received the email with instructions for how to purchase GoToAssist Express 1.0.  In order to take advantage of your 30% beta discount, you will need to purchase within the next 60 days (by April 11, 2009). Here is a quick recap on how to purchase:

• Login to your account on the new Web site: www.gotoassist.com
• Be sure to use your beta email address / login and password – the system will recongize you as a beta customer and will automatically apply your discount to your account.
• If you try to log in to GoToAssist Express from the system tray icon, you will be told your plan has expired and it will redirect you to the Web site to log in.
• Once you’ve entered your beta login information, you will immediately see the plan options (monthly, annual and day pass) and you will see the special beta pricing.
• Select your plan and click “Continue.”
• You’ll need to enter your credit card billing information, then click “Continue.”
• Confirm your purchase by clicking the “Buy” button.  (Note: If you need to go back and edit your plan selection or billing information, you should do so before clicking the “Buy” button. )
• Once you see the “Download Now” button you have purchased your plan and can start using GoToAssist Express 1.0.
• If you would like to change your email address or any of your account settings, just click on “My Accounts” under the GoToAssist Express logo.

Global Customer Support

If you run into problems or have questions, our Global Customer Support department is always here to help, 24/7. You can contact them toll-free at 1-888-621-0542, or visit the Help and FAQ section of the Web site — our Global Contact information is listed there for your convenience.