GoToAssist Express New Features Overview

GoToAssist Express was just updated to a new version, build 185! New features that were just added to the product are:

Set up unattended remote support while at a customer’s computer
Customizable Lock on Disconnect behavior for unattended sessions
Customizable Inactivity Timeouts for unattended sessions
The Unattended Computers list now remembers sort order
Fixed a bug that was preventing the toolbar from retracting
Support representatives on a Mac can now request diagnostic information
Support representatives on a Mac can now reboot and reconnect to Windows computers.

For a complete list of what was released, please visit our release notes at: http://blog.gotoassist.com/release-notes

More features are coming soon and will posted on the blog, so keep checking back!

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This entry was posted on July 29, 2009 at 10:12 am and is filed under Product Info - Express. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “GoToAssist Express New Features Overview”

Nanka Castulik Says:
October 28, 2009 at 6:58 am | Reply
When will unattended support sessions be available for mac?
- Brenda Dentinger Says:
  October 29, 2009 at 3:30 pm | Reply
  Hi Nanka, thanks for writing. We are working to deliver Mac functionality that customers want (and they want unattended) but I don’t have a timeline right now. We’ll keep you posted, meanwhile, please make sure you request this feature in the Forum. Click on the red tab that says “feedback” and then cast your vote (or add a new feature to vote on.) We review these feature requests often.

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