Webinar: Leveraging Surveys to Improve Customer Retention

By Brenda Dentinger

Join us for a live Webinar to hear John Ragsdale, VP at The SSPA, share strategies for using surveys to radically improve the customer experience, accurately measure session performance and fortify one of your most important revenue streams.

 Attend this interactive Webinar to learn:

  • Best practices for developing an effective survey strategy
  • How to use survey results to improve first-call resolution and customer satisfaction and loyalty
  • How to leverage customizable surveys to identify new revenue streams
  • And more…

 Register

 

Date: Thursday, October 8
Time: 11AM Pacific, 12pm Mountain, 1pm Central, 2pm Eastern

If you miss this webinar, you can see the recording on-demand by click the register link above.


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