Today’s workforce is eager for flexibility and is embracing mobility. Firms across all industries are allowing, even encouraging, workers to telecommute and connect to headquarters from the road. With the workforce going mobile, IT faces the challenge of providing reliable, fast tech support while managing costs and productivity. Join us for a live, interactive Webinar with guest speaker Matt Healey, senior research analyst at IDC. Healey will share proven strategies for driving the delivery of reliable and cost-effective remote support for 2010 and beyond.
Attend this interactive Webinar to learn:
- How advances in remote-support technology can optimize help desk support
- How to improve internal customer-satisfaction levels while lowering operating costs
- Ways to leverage remote-support technology to close IT tickets faster
- And more…
Date: Thursday, October 22
Time: 11 AM PDT / 2 PM EDT
Speakers:
Matt Healey, IDC senior research analyst
Barry Dacus, Senior Product Line Manager, Citrix Online
Michael Krieger, Moderator
If you can’t make the live webinar, use the registration link above to watch the recorded webinar on-demand.
Tags: mobile workforce, webinar
