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GoToAssist Express Build 209 Live

By Barry Dacus

GoToAssist Express Updated to Build 209

GoToAssist Express was just updated to a new version, build 209! New features that were added include:

• Support representatives can now set up unattended support while at a customer’s computer.
• Support representatives using Macs can set up Unattended Support Computers (on Windows).
• You can now search for Unattended Support Computers.
• We improved the customer join experience and re-designed the customer’s interface and icon. When the customer clicks the Chat button, their interface will now expand to show that chat area. If the customer clicks the Chat button again, the chat area will be hidden. The customer’s chat area will automatically open if a support representative sends a message when the chat area is closed.

There is much more in this release. For a complete list, please visit our release notes at: http://blog.gotoassist.com/release-notes
Please give us feedback on this release and keep checking back for more news on upcoming enhancements.

>> Barry

This entry was posted on November 18, 2009 at 11:29 am and is filed under Product Info - Express. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “GoToAssist Express Build 209 Live”

  1. Puneet jain Says:
    November 28, 2009 at 11:30 am | Reply

    The window for GotoAssist did not evoke up when we click on Chat box, in previous version it was fine.

    Secondly, we have to double click on minimize window to get the Screen up, this is somewhat time consuming.

    But rest of the development with this version hold the goods and money.

    Thanks for such valuable software for clientèle.

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