GoToAssist Express Updated to Build 209
GoToAssist Express was just updated to a new version, build 209! New features that were added include:
• Support representatives can now set up unattended support while at a customer’s computer.
• Support representatives using Macs can set up Unattended Support Computers (on Windows).
• You can now search for Unattended Support Computers.
• We improved the customer join experience and re-designed the customer’s interface and icon. When the customer clicks the Chat button, their interface will now expand to show that chat area. If the customer clicks the Chat button again, the chat area will be hidden. The customer’s chat area will automatically open if a support representative sends a message when the chat area is closed.
There is much more in this release. For a complete list, please visit our release notes at: http://blog.gotoassist.com/release-notes
Please give us feedback on this release and keep checking back for more news on upcoming enhancements.
>> Barry
November 28, 2009 at 11:30 am |
The window for GotoAssist did not evoke up when we click on Chat box, in previous version it was fine.
Secondly, we have to double click on minimize window to get the Screen up, this is somewhat time consuming.
But rest of the development with this version hold the goods and money.
Thanks for such valuable software for clientèle.
December 1, 2009 at 11:01 am |
Please contact tech support to make sure everything is working properly.
August 21, 2010 at 4:52 am |
Thanks for doing this blog, really interesting stuff. I must admit I’d normal have a rant and a rave at some of your comments but I’m not in the mood, and to be fair you do seem to make some sense….somtimes.
October 5, 2010 at 12:50 pm |
We have similar issues ourselves, the freight game is tough these days