One year ago today, with help from a large community of beta testers, we launched GoToAssist Express version 1.0. As I reflect on
the past year, I think back to the night before and the day of the 1.0 release. People from engineering and QA and customer service stayed up all night and through the morning to ensure a smooth transition from beta to 1.0. In spite of fatigue, we were jubilant. Some people even baked cakes.
In the months that followed, our teams continued to release functionality, improving both the customer experience and product performance. We’re not done yet. We’re still listening to our community, and reading your feedback every day (so keep it coming). As I write this anniversary post, I know people all over the world are in active GoToAssist Express sessions. On behalf of Citrix Online, we are thrilled to be your vendor of choice and are committed to delivering the best remote support product out there.
So, in honor of the 1 year anniversary of GoToAssist Express, I’ll be giving away 20 “not your average support tool” T-shirts to first 20 people who TWEET / ReTWEET this phrase :
Happy Anniversary to GoToAssist Express – not your average support tool #AwesomeRemoteSupport
(be sure to include the hashtag #AwesomeRemoteSupport so I can DM you if you’ve won)
Tags: anniversary, GoToAssist Express, tshirt
