IT help desks are adopting a mix of innovative, new technologies, such as Software as a Service, virtualization and even strategic outsourcing. And while these new technologies align the IT help desk with business objectives, they also introduce novel internal support challenges.
Join us for an interactive Webinar with Elaina Stergiades, IDC senior research analyst, to discover how IT organizations can better meet the needs of their internal customers.
Attend this live Webinar to learn:
- The major challenges facing IT departments in 2010
- How IT staff can better meet the needs of internal customers
- Best practices for delivering internal support
- And more…
Date: April 22, 2010
Time: 11am Pacific, 12pm Mountain, 1pm Central, 2pm Eastern
Note: If you can’t attend the live webinar, you can still sign up to view the recorded version on demand. Just click the regisration button above.
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