Citrix GoToAssist provides integrated cloud-based support solutions; simple but powerful tools that provide fantastic support experiences for your users – no matter where they are or what device they’re on. Use GoToAssist to deliver maximum uptime to people and their devices and apps, ensures users are connected and productive. Elevate the support experience for your users and “out-support” the competition.
We deliver proven business and IT software solutions for supporting people, process and technology. Our remote support, service desk management and IT monitoring tools are easy-to-use, promote end-user satisfaction and solve problems.
The GoToAssist Blog’s main focus is helping you manage everything IT. GoToAssist customers and all users of support technology can use this site to view our product release notes, read about support technology trends and gain useful insights making your job of supporting people and technology easier.
Most of the GoToAssist team live and work in Santa Barbara, California, but we have offices and data centers around the world to help us keep up with our customers. Plus, some of us work remotely, either all or part of the time. After all, that’s what our products are designed to let people do. And of course, we use GoToMyPC® to remotely access our work PCs from anywhere, GoToMeeting® to conduct online meetings, GoToWebinar® to host larger web events, GoToTraining® to teach and train our employees, Sharefile to share documents and large files, Podio to work together and collaborate and, of course, GoToAssist® to deliver remote support, manage service desk operations and provide remote IT infrastructure monitoring. We enjoy the freedom and power offered by our GoTo products and we hope you do too.
The GoToAssist Team: