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Category Archives: Remote Support Trends

Headaches ahead? MS Windows 8

Warning: Headaches Ahead – Are You Ready for MS Windows 8?

May 24, 2012by Rich Kaplan Leave a comment

The world doesn’t stand still and neither can the leading operating systems. To survive and thrive, Microsoft, Apple, Google scurry to release new versions, matching their competitors in features while […]

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IT Management, Remote Support Trends
GoToAssist pioneers in Remote Support

Citrix pioneered remote support over 10 years ago! And we’re revolutionizing the market again soon…

March 19, 2012by Jackie Murphy 3 Comments

Did you know? Citrix pioneered cloud-based remote support over 10 years ago with the introduction of GoToAssist. We’re the worldwide preferred choice in remote support, ranked #1 by IDC. But […]

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Product Info - GoToAssist Monitoring, Product Info - GoToAssist Remote Support, Remote Support Trends
Bring Your Own Device - Courtesy of GettingSmart.com

Does your company offer a BYOPC or BYOD program?

March 6, 2012by Jackie Murphy 7 Comments

BYOPC (Bring Your Own PC) or BYOD (Bring Your Own Device) programs are becoming more and more popular, and it looks like this trend is here to stay. Does your […]

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BYOD, Consumerization For IT, IT Management, Mobile Device Support, Remote Support Trends
Work From Anywhere

Is Your IT Department Ready? Supporting Employees and Their iPads in 2012

January 17, 2012by Jackie Murphy 9 Comments

We’ve reached the tipping point. Your IT department is now more likely to buy an iPad than a standalone Mac. According to a new post on ITManagerDaily.com, in 2012 IT  departments […]

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IT Management, Leading Support Teams, Remote Support Trends
G2AX_Blog1

GoToAssist Express is now powered by GoToManage!

December 15, 2011by Jackie Murphy 1 Comment

Have you noticed our exciting new changes? We are rolling out a new release ‒ GoToAssist Express users now have the ability to remotely turn on their unattended machines with […]

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IT Management, Remote Support Trends
GoToManage

Our newest remote support product, GoToManage, lets you provide remote support from anywhere at any time.

November 10, 2011by Jackie Murphy 26 Comments

GoToManage is designed for IT managers, IT consultants and Managed Service Providers (MSPs). The easy-to-use GoToManage platform combines our #1 remote-support functionality with monitoring and alerting capabilities, giving you total […]

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IT Management, Remote Support Trends
IpadAtBeach

Free Remote Support Apps – GoToAssist for Android & GoToAssist for iPad

August 15, 2011by Jackie Murphy 57 Comments

GoToAssist for iPad & GoToAssist for Android -  Available Now! Citrix Online Services division now has two “Free” Remote Support apps: GoToAssist for iPad® and GoToAssist for Android.  The GoToAssist for Android can be downloaded from Google Play […]

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IT Management, Product Info - GoToAssist Remote Support, Remote Support Trends
www.ITManagerDaily.com

IT staff would rather work from home – Is your company prepared?

April 29, 2011by Jackie Murphy 13 Comments

35% of IT employees said they’d give up 10% of their salary for the chance to work from home full-time, reports IT Manager Daily, drawing on a recent survey by […]

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IT Management, Remote Support Trends
Inspiring nightmares everywhere. Photo courtesy of John_Morgan at flickr.

Crunch Time as Tax Deadline Looms

April 15, 2011by Rich Kaplan 2 Comments

Dom da dom dom. The final day is approaching—the final tax submission day that is. In case it’s dropped off your radar, taxes are due Monday. Yes, it’s crunch time […]

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Remote Support Trends
Frost & Sullivan 2010 Best Practices Award

A big “Thank You” to our customers!

March 17, 2011by Jackie Murphy Leave a comment

Frost & Sullivan honors Citrix Online with the 2010 Best Practices Award as Market Leader in Remote Support. What does that mean?  GoToAssist Remote Support is #1. Well, we say […]

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IT Management, Product Info - GoToAssist Corporate, Remote Support Trends

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