Nick-K (Nikos Koutoulas) via Compfight cc

Wake-up Call: Are You Ready for the Mass Millennials Onslaught?

In his GoToAssist webinar “Wake-Up Call,” customer experience consultant, author and keynote speaker Micah Solomon explored how to provide customer service and a customer experience that will wow millennials and others who share a digitally-influenced mindset. Now, in this blog post, Micah expands on the ideas in his webinar. By Micah Solomon First, why this matters: 80 million…

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BYOD Caption Contest Winners Announced

After careful consideration–and some laughs–the GoToAssist team is pleased to announce the BYOD cartoon caption contest winners! We would also like to thank all of the participants for sharing their humor and creative copy skills. Stay tuned for future blog contests! BYOD Cartoon 1 “Don’t get strapped down by your device” -Sonny Taragin BYOD Cartoon…