Posts Tagged ‘iPad app’

Is Your IT Department Ready? Supporting Employees and Their iPads in 2012

January 17, 2012

We’ve reached the tipping point. Your IT department is now more likely to buy an iPad than a standalone Mac.

According to a new post on ITManagerDaily.com, in 2012 IT  departments will spend $10 billion on iPads and $9 billion on Mac computers (Forrester, Jan2012 report). The big boom in IT spending on Apple devices is driven by more and more employees bringing their own devices to work, despite IT’s insistence otherwise.

Is your IT department prepared to handle and support these devices? Setting up such capabilities should be a top 2012 IT priority. Indeed, businesses of all sizes are increasingly seeking new ways to keep their workforce connected and productive without tethering them to their desks and laptops.

In this endeavor, the Citrix Online “GoTo” application suite offers crucial solutions to support employees on the go. Products like GoToMyPC, GoToMeeting and, of course, GoToAssist carefully balance personal freedom and connectivity with company security. Whether working from home or held up in the airport, employees can access everything they need. And by creating a more mobile and agile workforce, businesses realize the benefits of increased employee engagement and productivity.

Did you know GoToAssist lets you provide remote support to Mac computers?  In addition (and now more importantly), you can provide remote support from an iPad if you have the free GoToAssist Express/GoToManage iPad app. Give yourself (and your IT department) a break – go mobile.

Sent from my iPad

2011 almost done. Phew!!

December 30, 2011

Surmounting IT challenges with Citrix solutionsThe year was a big one for us here at Citrix Online. How about for you? What were your IT and support challenges and accomplishments for the year?

We were sure busy. We rolled out our new website and pushed our integration of fast tech support and 24/7 IT monitoring in GoToManage. Delivered on a free GoToAssist Express iPad app that’s a crowd pleaser. Issued a new app integrating Salesforce, the leading CRM solution, with GoToAssist Corporate. We upgraded GoToAssist Express with a beta version of unattended access to Mac® computers. And, we expanded GoToAssist Corporate with new functionality to support mobile devices.

However, before we dive into 2012, we thought we all ought to take a few moments to reflect, relax and laugh. To help you, here’s some amusing videos thought up by witty and prolific IT blogger Brian Madden. Enjoy!

Best wishes for 2012 from the GoToAssist crew.


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