Caption Contest: 3 Sidesplitting BYOD Cartoons
By Jessica Brown From frenetic techie parties to Zen-like problem solving, IT pros experience it all on the job. These 3 cartoons highlight the life and wild times of IT […]
Tag Archives: remote support
Keeping Up with Social Support – Add Remote Support to Your Facebook Page
The explosion of social media is prompting a dramatic change in how people interact with each other and with brands. Customers are even turning to social media for customer service, […]
Understanding GoToAssist Corporate “Run as a Service” and Windows UAC
What is Windows UAC you ask … Windows User Account Control (UAC) is a technology and security infrastructure introduced with Microsoft’s Windows Vista and Windows Server 2008 operating systems. Microsoft […]
GoToAssist Corporate named 2012 Product of the Year by TMC CUSTOMER Magazine
Yes, that’s right your favorite support solution, GoToAssist Corporate, won TMC’s CUSTOMER 2012 Product of the Year Award! The editors of TMC CUSTOMER Magazine selected companies like ours to receive […]
Mac Multi-Session, RDP Support, Post Session Notes….Just a few new features added to your #1 Remote Support Tool
GoToAssist Remote Support – Mac users rejoice! Mac multi-session support is here! One of our most requested features is now available. Technicians using MacBook’s can now run up to 8 […]
5 Things IT Pros Have in Common with Cupid
By Katelyn de Diego Valentine’s Day ‒ that syrupy, red and pink holiday you either love or hate. You didn’t forget, did you? Well, no matter your opinion on this […]
Top Predictions for IT Trends for 2013
Now that 2012 is all over, let’s talk about 2013 and where enterprise technology and IT are headed. Over the holidays, I read a small mountain of blog posts and […]
Ho-ho-ho! How is your IT pro like Saint Nick?
by Katelyn de Diego By now you’ve probably created your wish lists and sent them to the boss with a note about how good you’ve been all year. I’m talking […]
Deliver Tech Support to Android Devices with GoToAssist Corporate
Do you ever wonder exactly how many Android devices have been manufactured? If you’re responsible for providing support to these mobile devices, I’m sure you would be fascinated to know […]
Innovation in the Cloud: GoToAssist Corporate Earns TMC’s Cloud Computing Award
We don’t mean to blow our own horn, but well, it sure feels good when others recognize our products. After all, our mission here at Citrix is simple: we want […]
