It is a busy week talking about remote support with many many people.
I began my travels by heading to Vegas on Monday for the Technology Services World annual fall conference. This was their largest event in the last few years (900 in attendance!) and the demos were constant. Support centers are evolving and learning to respond to our changing needs in this fast-paced social world. You can read all about it on John Ragsdale’s blog.
I’m now in Vancouver, BC, at the Simply Partnership conference were many Canadian’s are just learning about the benefits of using remote support in their business. It is incredibly rewarding to see their eyes light up when they realize how much more productive they can be by using GoToAssist.
Vancouver is a new place for me while I haven’t actually left the hotel in the daylight yet, I hope to explore for a few hours before I leave.
I’ll post pictures from the trip soon (someone else has the camera). You can also see them on our Facebook page so be sure to become a fan. Apparently we’ll be doing something funny with mustache’s at tonight’s party so make sure you check back in.