Remote Support on Demand: Our New 24-Hour Day Pass

By Rich Kaplan

Not every IT support pro needs a remote support tool 365 days a year. But like a hook-and-ladder truck, when you need it, substitutes just won’t do.

For this reason, we at Citrix are happy to announce our new Day Passes for GoToAssist Remote Support.

For $6.95, you get a full 24 hours of the best remote support tool available, whether you are putting out fires at a branch office or reconfiguring a CEO’s smartphone for email.

Your Day Pass entitles you to full use of all GoToAssist Remote Support’s supremely easy features, including:

  • Unlimited live support to PCs, Macs and mobile devices
  • Support to unattended machines and servers (100 max)
  • Technician mobile apps – deliver assistance from anywhere with your phone or tablet
  • And more…

Bonus feature: Your session data, including any unattended machines you’ve set up, is securely stored (90 days) for your use whenever you initiate future Day Passes.

The new Remote Support Day Pass also integrates with GoToAssist’s other 2 essential support tools – Service Desk and Monitoring. So whenever you need remote support, get a Day Pass and your session data will save back to the ticket.

Sign up today for your Day Pass and be prepared for all emergencies!

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