For the last 18 years, Pink14 has attracted thousands of IT service management professionals who are looking for innovative solutions to tech challenges and best practice frameworks.
Big on Pink14’s lineup of events is our very own Dan Lee, senior product line director and ITIL expert. Dan presents on a panel titled “Best Practices for Implementing an ITSM Tool,” which takes place on Monday, February 17, from 11:45 AM – 12:45 PM. This freewheeling panel brings service desk software vendors together with real-life IT managers for a lively, open discussion of IT service management and best practices. Bring your questions and most pressing issues to this open forum!
Of course, Dan Lee has poured his vast knowledge about ITIL into the GoToAssist Service Desk tool, helping to ensure it delivers built-in ITIL best practices without pointless complexity. That’s how GoToAssist enables tech experts to easily manage their IT workflow without spending time trying to manage software.
Meanwhile, the GoToAssist team will be meeting IT guys and gals at Booth 420. We’ll be talking to mighty tech folks about their support challenges and offering hands-on demos of our trio of strikingly easy tech support tools. If you’re attending, be sure to stop by!
You can also learn about the full suite of easy SaaS tools offered by Citrix and built for small business, including GoToMeeting, GoToMyPC, Podio, ShareFile and more.
As you know, we live in a business era of superhuman challenges! Make sure your IT team is up for the task and come “Be Mighty” with GoToAssist at Pink14!
PS: And if you can’t make Pink14 to see Dan live and in the flesh, catch him virtually. Dan will be talking about one of his favorite subjects – “Creating Enjoyable Customer Experiences” – at the wondrous virtual conference Tomorrow’s Future Today. The event bills itself as the world’s first 24-hour, follow-the-sun, global ITSM virtual conference. All the presentations are accessible live, without registration, and are available on iTunes, YouTube, BrightTALK and many other content platforms. Dan takes his turn on the global stage on February 18 at 8 PM (PST).