A Quick Fix: Say Hello to Speedier Support Sessions

By Veronica Puailoa

Many of us rely on technology to do our jobs, and when that technology fails, we need it fixed, pronto. So when Java began causing delays in GoToAssist Remote Support sessions, we decided a replacement was in order.

Java simply requires too many updates over security concerns, which has led lots of companies to place restrictions on the software. We have followed suit.

Atomic Imagery / Digital Vision via Getty Images

Atomic Imagery / Digital Vision via Getty Images

We’ve built our own service that opens support sessions in the place of Java. This makes it faster and easier to jump on a support session with GoToAssist. No more third-party loading delays or security concerns. The download and launch of our product is now seamless.

So check it out and give it a spin. The time it takes to get into a session will be short and headache free. It’s a one-time install across all browsers.

Head on over to the GoToAssist Remote Support site to sign up for a free trial.

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