About Us

Citrix GoToAssist provides integrated cloud-based support solutions that offer fantastic support experiences for your users – no matter where they are or what device they’re on. Use GoToAssist to deliver maximum uptime to people and their devices and apps, ensuring users are connected and productive. Elevate the support experience for your users and “out-support” the competition.

We deliver proven business and IT software solutions for supporting people, process and technology. Our easy-to-use service desk management, remote support and live camera streaming app promote end-user satisfaction and solve problems.

Most of the GoToAssist team live and work in Santa Barbara, California, but we have offices and datacenters around the world to help us keep up with our customers. Plus, some of us work remotely, either all or part of the time. After all, that’s what our products are designed to let people do. We use GoToMyPC to remotely access our work computers from anywhere, GoToMeeting to conduct online meetings, GoToWebinar to host larger web events, GoToTraining to teach and train our employees, ShareFile to share documents and large files, Podio to work together and collaborate and, of course, GoToAssist to deliver remote support, manage service desk operations and provide remote IT infrastructure monitoring. We enjoy the freedom and power offered by our products – and we hope you will, too.