3 Things to Be Aware of Before the Windows 10 Launch

Tomorrow, Microsoft will release Windows 10 to users everywhere. From a new start menu with updated search capabilities to a brand-new browser — Microsoft Edge — Microsoft hopes that Windows 10 will be innovative for home, business and enterprise users. What’s most intriguing about this release is that Microsoft will be offering the upgrade free…

Support Pains: Connecting to the Customer’s Computer

Remote support technology has transformed the way customer service and IT managers do their jobs. It’s no longer an added feature to support end-users, it’s an absolute necessity. Since its creation, remote desktop software has empowered customer service and IT managers to reduce service times through the ability to control the end user’s screen rather…