GoToAssist (Customer) OS < 4.2 App for Android (v1.0.355) Release Notes

Released September 25, 2015 (PST)


  • New app name for GoToAssist (Customer) app​

What’s New?

New app name for GoToAssist (Customer) app
  • The GoToAssist (Customer) app for Android has been re-branded, and will now display as GoToAssist (Customer) OS < 4.2 app for Android.  This app is currently available to all customers that are running Android OS 4.0 (Ice Cream Sandwich) or 4.1 (Jellybean) on their Samsung or LG devices, and all functionality from the previously named GoToAssist (Customer) app remains the same.  When joining a session using this app, the following features will be available:
    • screen sharing
    • remote control
    • camera sharing (Seeit)
    • chat
      • Note:  Full remote support with screen sharing is not supported on Google Nexus devices.


Provide Feedback

If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!