Released externally (beta): May 29, 2017 (PDT)
- App crash fix for Samsung devices
- Sign up for beta testing
App Crash Fix for Samsung Devices
- A fix has been released that prevents the GoToAssist Customer app from crashing when a customer joins a support session from their Samsung device running Android OS 7 (Nougat) or later. (G2A-711)
Sign Up for Beta Testing
- To sign up to be a beta tester, users can go to https://play.google.com/store/apps/details?id=com.citrix.g2arscustomer > Become a beta tester > I’M IN > Join > Install or Update.
If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!