GoToAssist (Customer) & (Customer)(Beta) Apps for Android (v3.1.438) Release Notes

Released externally (beta):  May 29, 2017 (PDT)


  • App crash fix for Samsung devices
  • Sign up for beta testing

Bug Fix

App Crash Fix for Samsung Devices
  • A fix has been released that prevents the GoToAssist Customer app from crashing when a customer joins a support session from their Samsung device running Android OS 7 (Nougat) or later.  (G2A-711)

Sign Up for Beta Testing

Provide Feedback

If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!