Home>Blog>GoToAssist (Remote Support) App for iOS (v1.6.662.0) Release Notes
GoToAssist (Remote Support) App for iOS (v1.6.662.0) Release Notes
Released March 9, 2015
Support for restricted technician permissions
Support for proxy authentication
Removal of audio announcement when app is in background
Support for Restricted Technician Permissions
If technicians have “access to unattended computers” disabled by an admin, they will now see the Unattended Support button on the Home screen grayed out.
Support for Proxy Authentication
Remote Support iOS technicians can now log in to a proxy server through the iOS app (e.g., in order to access a private network). This can be useful for companies in which the network administrator limits internet access; previously, this caused some technicians to be unable to access the internet otherwise.
Removal of Audio Announcement when App is in Background
When a technician puts the GoToAssist (Remote Support) app into background mode, they will no longer hear an audio announcement that the app is still running, but simply in background mode.
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