Released Feb. 2, 2015
New Remote Support Home Page
- The homepage for the Remote Support module has been given a new look and feel. Highlights of the new page include the following:
- New “Start a Support Session” and section in the middle of the page includes an easy-to-find Start a Session button and instructional video for getting started quickly.
- The Unattended Computers list is displayed in the new layout and provides an easy-to-find Download Unattended Installer button.
- The Shortcut menu (left navigation) has been moved to the right side of the page and given a slimmed-down look and feel.
- A new “Try Remote Support Mobile” section under the new right navigation provides customers with easy download buttons for the Apple App Store and Google Play.
- Fix for images uploaded for Branding logo not being automatically resized to 152×38 pixels
- Fix for recorded sessions not populating in the Session Recording Archive list