GoToAssist Remote Support (v16.10.0 Web) Release Notes

Released October 20, 2016 (PDT)


What’s New?

New Marketing Banner on
  • A new marketing banner has been placed in the bottom navigation of to encourage customers to sign up for a free trial of GoToAssist Remote Support.  Previously, a trial link existed on this page (as shown below), but now the link has been transformed into an aesthetically pleasing banner.  (GTARS-6912)


Bug Fix

  • Fix for disabling session recording when a device group or company has been set to exclude this feature.  Previously, all sessions within a device group or company would be recorded, even if their group settings were set to disable session recording.  (GTARS-7083)

Provide Feedback

If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!