GoToAssist Remote Support (v2.6.6 Web) Release Notes

Released October 04, 2017 (PDT)


  • Improvements to trial banner messaging
  • Bug fixes and minor improvements

What’s New?

Improvements to Trial Banner Messaging

  • Agents who are subscribed to a trial account will now see updated trial banner messaging, “You are subscribed to a limited-time free trial. Act now and save up to 20% off” to encourage them to purchase an account online.  Additionally, the “Buy Now” button in the trial banner messaging now leads to a Purchase GoToAssist page, whereas previously it lead to the agent’s “My Account” page.  (GTAUP-3680, -4286)


Bug Fixes


  • A fix was implemented to highlight English text for session status (online, offline) when using the keyword search on the Devices page.  (GTAUP-1946)
  • A cosmetic change was applied to use Lato font for all instructional text.  (GTAUP-2908)

Provide Feedback

If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!