Released December 13, 2016 (PST)
- Terminology change from “expert/technician” to “agent”
Terminology Change from “Expert/Technician” to “Agent”
- Cosmetic changes were applied to the instructional text of all app screens to now refer to the “expert” or “technician” as the “agent.” These changes were made as a progression in aligning terminology across the GoToAssist products; using one term (i.e., agent) to refer to the user that is hosting a session. (GTAUP-1787)
If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!