GoToAssist Service Desk (v128.0 Web) Release Notes

Released March 29, 2016 (PDT)

SUMMARY:

  • Various bug fixes

Bug Fixes

  • A fix was implemented to ensure deleted customers and their associated data  appear in generated reports.
  • A fix was implemented to allow reports for Problems to be generated when “Include Additional Fields” is checked.
  • A fix was implemented to allow Releases to be created using API v2.
  • A change was made to remove the instructional text indicating that custom fields can be made required when creating an incident via the customer portal.  Custom fields cannot be made mandatory due to the inability to require any fields when incidents are created via email.

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If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!