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GoToAssist Service Desk (v130.0 Web) Release Notes

Released May 17, 2016 (PDT)

SUMMARY:

  • Various bug fixes

Bug Fixes

  • Fix to stop duplicate escalation emails from being sent to service administrators for a single event. (GTASD-801)
  • Fix to resolve an error that prevented scheduled email reports from being sent when data was available. (GTASD-802)
  • Fix to restore access to the account-wide triggers. Previously a “Page Cannot be Found” error occurred. (GTASD-814)

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If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!