GoToAssist Service Desk (v99 Web) Release Notes

Released April 20, 2015


  • Switch from Google to Google+ login integration
  • Bug fixes

What’s New?

Switch from Google to Google+ login integration

  • When customers use their Google account credentials to log in to the Customer Portal, it will now be their Google+ account that is used to register (rather than Google). Previously the integration used Google, which caused customers to see the following tip: “OpenID2 for Google accounts is going away on April 20, 2015.” They will no longer see this message, as Google+ does not use OpenID2.0.


Bug Fixes

  • Fix for international keyboard layouts when typing certain characters
  • Fix to show custom values correctly in the customizable dashboards feature

Provide Feedback

If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!