GoToAssist Corporate (ICS) app for Android (v1.0.92) Release Notes

Released April 2, 2014

SUMMARY:

  • App support for OS 4.2.2 and 4.3 (Jelly Bean)
  • Ability to send logfiles

What’s New?

App Support for OS 4.2.2 and 4.3 (Jelly Bean)

  • Customers with Samsung Android devices running OS 4.2.2 and 4.3 (Jelly Bean) can now join standard screen-sharing support sessions using the GoToAssist Corporate (CS) app. Previously, the app only supported OS 2.3, 4.0 and 4.1.

Ability to Send Logfiles

  • Customers can now send product logfiles to technicians by selecting “Send Logfiles”, which will create a new email with the attached logfiles. Previously, it was not always possible for customers to access or send logfiles.

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