Released Nov. 29, 2014 (PST)
New App for LG Android Devices
New HTML Chat Option
GoToAssist Corporate now offers a new web-based session option known as HTML Chat. This chat-only option allows mobile customers (i.e., iOS, Android and Windows phone/tablet users) to initiate support sessions using the GoToAssist Corporate customer portals. Previously, mobile customers could not use the customer portals (even Web Chat) because they are powered by Adobe Flash Player, which is not supported on mobile devices.
Updated Launcher Service Flow for Web Chat Escalations
Disable App Nap on Mac OS X 10.9 or later
Change Email Invitation Language
New Feedback Survey