GoToAssist Remote Support (Session Recording Service v14.2.0) Release Notes

February 18, 2014

SUMMARY:

  • New “Get Available Sessions” API method

What’s New?

New “Get Available Sessions” API Method

  • A new “Get Available Sessions” API method is now available and can be viewed in the Developer Center. This method retrieves a list of available sessions on the account. With the help of sessionIds, additional information about the session (e.g., technician, email) can be retrieved using other methods.

2 thoughts on “GoToAssist Remote Support (Session Recording Service v14.2.0) Release Notes

    • Hi Jack,

      You can use GoToAssist Remote Support to host a support session with your customer, during which you can use screen sharing to see their desktop or even share your own! You can sign up for a 30-day free trial of GoToAssist here. Please contact our Sales department to learn more about what GoToAssist can do for you!

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