Jeremy Vandel via Compfight cc

April Fool’s Day Pranks for the IT Savvy

By Veronica Puailoa Running out of ideas for how to prank your coworkers this April Fool’s Day? We’ve got you covered. Check out these IT-centric pranks that will work especially well on those not-so-tech-savvy coworkers. The Blue Screen of Death This is a classic but solid prank, especially for those in a support center. Upload…

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4 Mighty Reasons Why It’s Time to Try GoToAssist Service Desk

By Veronica Puailoa If you are looking to do more than just organize your incidents, considering a service desk tool might be the way to go. Like a help desk, cloud-based GoToAssist Service Desk lets you track, manage and resolve issues, but it delivers a whole lot more. Easy-to-deploy and easy-to-use Service Desk includes features…