We’ve reached the tipping point. Your IT department is now more likely to buy an iPad than a standalone Mac.
According to a new post on ITManagerDaily.com, in 2012 IT departments will spend $10 billion on iPads and $9 billion on Mac computers (Forrester, Jan2012 report). The big boom in IT spending on Apple devices is driven by more and more employees bringing their own devices to work, despite IT’s insistence otherwise.
Is your IT department prepared to handle and support these devices? Setting up such capabilities should be a top 2012 IT priority. Indeed, businesses of all sizes are increasingly seeking new ways to keep their workforce connected and productive without tethering them to their desks and laptops.
In this endeavor, the Citrix Online “GoTo” application suite offers crucial solutions to support employees on the go. Products like GoToMyPC, GoToMeeting and, of course, GoToAssist carefully balance personal freedom and connectivity with company security. Whether working from home or held up in the airport, employees can access everything they need. And by creating a more mobile and agile workforce, businesses realize the benefits of increased employee engagement and productivity.
Did you know GoToAssist lets you provide remote support to Mac computers? In addition (and now more importantly), you can provide remote support from an iPad if you have the free GoToAssist Express/GoToManage iPad app. Give yourself (and your IT department) a break – go mobile.
Sent from my iPad
January 17, 2012 at 6:57 pm |
What about Android support? I have LogMeIn Ignition on my Xoom (and my android phone) and would love to be able to use GoToManage from it as well.
January 18, 2012 at 8:46 am |
We’re working on it!
January 18, 2012 at 10:50 am |
What about actually supporting all those ipads and iphones with GotoAssist? It’s nice to have an admin app for ipad, but helping users on the road with their ipads is difficult at best. Even a way to push mail or wireless configs to the device the way logmein does would be much appreciated.
January 18, 2012 at 4:21 pm |
Thank you for your comment! There is a huge push to provide “support from” and “support to” these mobile devices. We are seeing that too and are working hard on new product features to accommodate both use cases. Our remote support iPad app was the first of many new features to help our customers. Some of the limitations we run into comes from the device manufacturers not allowing screen sharing of their mobile devices and we’re working with ways to work with the manufacturers on this.
February 8, 2012 at 3:04 pm |
We are starting to notice the same trend. We will have to take a closer look at GotoAssist. Thanks again for the information and great article.
February 8, 2012 at 4:18 pm |
Your welcome! And thank you for you taking the time to post a comment. I’d be very happy to set you up in a Free Trial of our product. Let me know if you’re interested.