GoToAssist APIs: Create seamless integrations between your remote support service and other applications

Imagine starting a live remote support session right from one of your external applications or systems. With the introduction of GoToAssist APIs (Application Programming Interfaces), you can now seamlessly integrate GoToAssist Remote Support with other applications and “third-party” systems. Here are a few examples of how the GoToAssist APIs can be used: >>  Start an attended (live) remote support…

The New Job of IT – supporting mobile workstyles with free remote support apps!

Everyone’s mobile, everyone’s wireless and everyone’s device is different. And most business professionals typically use at least three – a smartphone, tablet and desktop or laptop. This is the new world of mobile work! But what about IT? For too long, IT pros have been chained to their desktops and stuck in the office, needing…

GoToAssist Express and GoToManage are now part of GoToAssist!

It’s only a change of name! Better product, same price. Yes, we’ve changed our names!  Your remote support “go-to” tools ‒ GoToManage and GoToAssist Express ‒ moving forward will be known as GoToAssist. Around the world, GoToAssist is recognized as a trusted pioneer in remote support. But don’t worry – while our names may be…

Our newest remote support product, GoToManage, lets you provide remote support from anywhere at any time.

GoToManage is designed for IT managers, IT consultants and Managed Service Providers (MSPs). The easy-to-use GoToManage platform combines our #1 remote-support functionality with monitoring and alerting capabilities, giving you total control of your IT world.  You can choose GoToManage’s Remote Support module, its Monitoring module or both – Customize GoToManage to fit your business! Did…

Free Remote Support Apps – GoToAssist for Android & GoToAssist for iPad

GoToAssist for iPad & GoToAssist for Android –  Available Now! Citrix Online Services division now has two “Free” Remote Support apps: GoToAssist for iPad® and GoToAssist for Android.  The GoToAssist for Android can be downloaded from Google Play and GoToAssist for iPad is available for download on the App Store and iTunes – and both are FREE.  Quickly and easily deliver unlimited live technical support — for…