Changing Support Behaviors for Mobile and Social Media Environments – 5 Minute Survey

You’re invited to participate in SupportIndustry.com‘s latest 5-minute survey and help shape the future of customer support. This research tackles the timely topic of how support operations are evolving to support customers on their mobile phones and in social media environments.

This very brief survey should take no more than 5 minutes to complete. We do not require you to provide any contact info, and we will make the results freely available to participants.

The more responses, the more valuable the data! In addition, you can provide your suggestions for questions to be addressed in future surveys.

Use the link below to get started.

http://survey.constantcontact.com/survey/a07e334k1yqgfllg7v6/start

Responses are requested by November 12, 2010.

From Carolyn Healey, Publisher, SupportIndustry.com:  If you would like to view the results of our previous surveys, visit the SupportIndustry.com research page: http://www.supportindustry.com/research.htm

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s