Join this interactive webinar with industry expert Rich Gallagher and learn how mobile support environments and social media are transforming support in 2011 and beyond.
In this live webinar, you will discover:
* Why most support operations will adopt a mobile support strategy in 2011
* Directions for social media support
* The future of web chat as a support channel
* And more…
Register here for the webinar, to be held Thursday, March 24 at 11 AM PST / 2 PM EST. Attendees will receive a complimentary white paper from SupportIndustry on the topic.
To learn more about the speaker, Rich Gallagher, click here.
To be amused by more mash-up illustrations by Mike Licht, visit here.