By Rich Kaplan
It’s with a mixture of pride and humility that we announce yet another award bestowed on our remarkably easy-to-use tech support solution. Global media company TMC has just declared the integrated GoToAssist 3-module support toolset a 2014 CUSTOMER Product of the Year winner.
Selected by the editors of the TMC CUSTOMER Magazine, “award winners represent the best, most innovative call center, CRM and teleservices products and solutions released in 2014.”
TMC editorial director Erik Linask said, “Without a doubt, this year’s winners represent some of the most innovative and useful customer experience management solutions available on the market.”
The Citrix GoToAssist triumph at TMC follows an impressive string of 3 awards recognizing GoToAssist’s newest module, Service Desk: the Business Intelligence Group (BIG) new product of the year, the Gold Stevie award for best new product and the People’s Choice Stevie Award.
Grammys, Oscars, Emmys – awards ceremonies are currently flooding the television airways. So we all know winners effusively thank their agents, their producers, their spouses and parents. But here at Citrix, we know all effective tools are a collaborative endeavor, involving mighty skilled IT guys and gals and responsive top-notch engineers. So we want to especially thank mighty IT pros everywhere for recognizing GoToAssist as their go-to tool. That’s the recognition we really crave.