GoToAssist Corporate (v11.9, b1241) Release Notes

Released February 05, 2017 (PST)

SUMMARY:

  • Removal of previous company branding
  • Bug fixes

What’s New?

Removal of Previous Company Branding

  • In alignment with our company’s merge with LogMeIn, Inc., all previous company logos, images, and text have been removed throughout the GoToAssist product lines.  In addition to the removal of previous company branding, our Terms & Conditions as well as Copyright information have also been updated to reflect those of LogMeIn, Inc..  Learn more.  (GTA-8563)

Bug Fixes

  • Fix for displaying the message, “The customer has left the session” in the chat transcript when the customer leaves.  Previously, the agent would not see a notification within their chat transcript that the customer had left.  (GTA-8505)
  • Fix for re-enabling the QueueModeWaitingTimeServlet, which was previously removed in the GoToAssist Corporate (v11.9, b1230) Release.  (GTA-8569)

Provide Feedback

If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!