GoToAssist Seeit Agent App for iOS (v1.2) Release Notes

Released February 01, 2017 (PST)


  • Improvements to the Snapshot Note editor
  • Removal of Citrix branding

What’s New?

Improvements to the Snapshot Note Editor
  • When agents add notes to their snapshots, they will now encounter a more user-friendly experience, including the display of a full (i.e., non-scrollable) image thumbnail in the background, and an auto-expanded (but collapsible) text field that lays over the image thumbnail in the bottom navigation.  Previously, agents had to scroll between the text editing field and the image thumbnail in order to add a snapshot note, which was a cumbersome user experience.  (GTAUP-2137)

New user experience

AddPhotoNotes.png   Previous user experience


Removal of Citrix branding
  • In alignment with our company’s upcoming merge with LogMeIn, Inc., all Citrix logos, images, and text have been removed throughout the GoToAssist product lines.  In addition to the removal of Citrix branding, our Terms & Conditions as well as Copyright information have also been updated to reflect those of LogMeIn, Inc..  Learn more.  (GTAUP-1636)

Provide Feedback

If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!