GoToAssist Service Desk (v136.0 Web) Release Notes

Released September 19, 2016 (PDT)


  • Bug fixes and minor changes

Bug Fixes

  • Cosmetic changes (i.e., improvements to font and space utilization) were made to display the search results of records.  (GTASD-322)
  • A fix was implemented to display the date & time of ‘Incident Occurred’ in the correct chronological order, even if the incident has been customized.  Previously, this date & time would display in the past instead of in the correct order.  (GTASD-865)
  • A fix was implemented to ensure that the API v2 handles invalid parameters gracefully, displaying informative error messages.  (GTASD-934)

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If you have questions, comments, or suggestions about this release, please visit our GoToAssist Community and post your feedback – we want to hear from you!