GoToAssist Remote Support (v2.1.1, b721) Release Notes

Released June 20, 2014

Note: This optional build includes fixes for bugs that were introduced in the v2.1, b715 release. Only Remote Support users with certain update settings will be affected by this release, as follows:

  • Users set to Frequent Updates will be automatically updated.  
  • Users set to Infrequent Updates with “build 721” selected will be automatically updated. Note that administrators must manually select build 721 after the release in order to have users updated.
  • Users set to Regular Updates will not be affected, as this is not a new default build.


  • Fix for Unattended Support Computers window
  • Fix for “Update Complete” dialog

Bug Fixes

Fix for Unattended Support Computers Window

  • Technicians with 500+ unattended support computers will no longer experience an unresponsive My Unattended Computers window.

6-19-2014 12-32-34 PMFix for “Update Complete” Dialog

  • The Read the blog to see what’s new link in the “Update Complete” dialog now directs users to the correct set of release notes (as posted on the GoToAssist Blog). Previously, users were directed to release notes for an older build.

Current - Windows

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