Release Notes (Service Desk)

Note about Web App releases:  All changes to the Web App are made visible to all accounts simultaneously.

Note about Mobile App releases: The GoToAssist Service Desk app for iOS may not automatically upgrade when a new version is released. To force the upgrade on your mobile device, you can configure your mobile device settings to download app updates automatically.

Get the latest version of the mobile app:

  • Download GoToAssist Service Desk App for iOS – for agents

02/23/17 – GoToAssist Service Desk (v147.0 Web App) Release Notes

02/01/17 – GoToAssist Service Desk App for iOS (v2.1) Release Notes

02/01/17 – GoToAssist Service Desk (v146.0 Web App) Release Notes

01/11/17 – GoToAssist Service Desk (v145.0 Web App) Release Notes

12/28/16 – GoToAssist Service Desk (v144.0 Web App) Release Notes

12/28/16 – GoToAssist Service Desk (v143.0 Web App) Release Notes

12/19/16 – GoToAssist Service Desk (v142.0 Web App) Release Notes

11/24/16 – GoToAssist Service Desk (v141.0 Web App) Release Notes

11/09/16 – GoToAssist Service Desk (v140.0 Web App) Release Notes

11/03/16 – GoToAssist Service Desk (v139.0 Web App) Release Notes

10/20/16 – GoToAssist Service Desk (v138.0 Web App) Release Notes

10/05/16 – GoToAssist Service Desk (v137.0 Web App) Release Notes

09/19/16 – GoToAssist Service Desk (v136.0 Web App) Release Notes

08/08/16 – GoToAssist Service Desk (v134.0 Web App) Release Notes

07/18/16 – GoToAssist Service Desk (v133.0.2 Web App) Release Notes

07/04/16 – GoToAssist Service Desk (v132.0.2 Web App) Release Notes

06/14/16 – GoToAssist Service Desk (v131.0 Web App) Release Notes

05/17/16 – GoToAssist Service Desk (v130.0 Web App) Release Notes

04/22/16 – GoToAssist Service Desk (v129.0 Web App) Release Notes

03/29/16 – GoToAssist Service Desk (v128.0 Web App) Release Notes

02/17/16 – GoToAssist Service Desk (v127.0 Web App) Release Notes

02/02/16 – GoToAssist Service Desk App for iOS (v2.0) Release Notes

11/18/15 – GoToAssist Service Desk (v123.0.3 Web App) Release Notes

11/06/15 – GoToAssist Service Desk (v122 Web App) Release Notes

10/29/15 – GoToAssist Service Desk (v121 Web App) Release Notes

10/06/15 – GoToAssist Service Desk (v118-119 Web App) Release Notes

09/23/15 – GoToAssist Service Desk (v116 – 117 Web App) Release Notes

08/14/15 – GoToAssist Service Desk (v114 Web App) Release Notes

07/30/15 – GoToAssist Service Desk (v113 Web App) Release Notes

07/08/15 – GoToAssist Service Desk App for iOS (v1.3) Release Notes

07/06/15 – GoToAssist Service Desk (v111 Web App) Release Notes

07/01/15 – GoToAssist Service Desk (v109 Web App) Release Notes

06/25/15 – GoToAssist Service Desk (v108 Web App) Release Notes

06/17/15 – GoToAssist Service Desk (v107 Web App) Release Notes

06/11/15 – GoToAssist Service Desk (v106 Web App) Release Notes

05/29/15 – GoToAssist Service Desk (v105 Web App) Release Notes

05/27/15 – GoToAssist Service Desk (v103 Web App) Release Notes

05/15/15 – GoToAssist Service Desk (v102 Web App) Release Notes

04/23/15 – GoToAssist Service Desk App for iOS (v1.2) Release Notes

04/20/15 – GoToAssist Service Desk (v99 Web App) Release Notes

04/10/15 – GoToAssist Service Desk (v97 Web App) Release Notes

04/08/15 – GoToAssist Service Desk App for iOS (v1.1) Release Notes

03/17/15 – GoToAssist Service Desk (v94.0.4 Web App) Release Notes

11/27/14 – GoToAssist Service Desk (v72.0.4 Web App) Release Notes

11/18/14 – GoToAssist Service Desk (v71.0.4 Web App) Release Notes

11/10/14 – GoToAssist Service Desk (v70 Web App) Release Notes

10/30/14 – GoToAssist Service Desk (v69.0.4 Web) Release Notes

10/16/14 – GoToAssist Service Desk (v68 Web) Release Notes

10/7/14 – GoToAssist Service Desk (v66.0.3 Web) Release Notes

09/30/14 – GoToAssist Service Desk (v65.0.6 Web) Release Notes

09/10/14 – GoToAssist Service Desk (v63.0.3 Web) Release Notes

08/28/14 – GoToAssist Service Desk (v62.0.5 Web) Release Notes

08/26/14 – GoToAssist Service Desk (v61.0.1 Web) Release Notes

08/09/14 – GoToAssist Service Desk (v59.0.6 Web) Release Notes

07/17/14 – GoToAssist Service Desk (v57 Web App) Release Notes

07/10/14 – GoToAssist Service Desk (v56 Web App) Release Notes

05/22/14 – GoToAssist Service Desk (v51.4 Web) Release Notes

05/08/14 – GoToAssist Service Desk (v50.2 Web) Release Notes

04/18/14 – GoToAssist Service Desk (v48 Web) Release Notes

03/21/14 – GoToAssist Service Desk (v46 Web) Release Notes

02/07/14 – GoToAssist Service Desk (44.3 Web) Release Notes

Archived Service Desk Release Notes (01/22/14 and older)